Terms & Conditions

Payment Orders:

If you pay the orders by Direct Debit to bank account, we will send the items after we receive the payment.

Australia Post Order:

We will pack your orders well and use any buffer to protect the items inside the box. All of our products are in excellent conditions and we will never send any damaged nor expired goods. 

Once your parcel has been posted we will email you a tracking code which can be used to check the delivery status of your item on the Australian Post website.

We are not taking any responsibilities for any damage/lost/stolen items during the transit by the couriers.

NOTES: The frozen foods likes tempe, jengkol, sator (petai), oncom, tahu, harry hee noodle and not dry food products won't be send by post, need to be pick up in Store only.

International Phone Card Order

International Phone Card can be send through SMS or Email if you need it ASAP, but make sure you check it from our website if the stock is available

Or we can send you the card by normal postage but the payment must be paid in advance.

Refund or Order Cancellation Policy

 

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